The application profile: details, documents, and statuses

The application profile is a comprehensive view of student application details.

Student Information

Basic identification details from the student profile or application form.

Click Edit on Student profile to update. Notify the school of any changes after submission.

Application Information

• Program details.
• Accommodation.
• Insurance.
• Services.

Editable anytime, even after submission. Notify the school of changes promptly.

Chat Box

Dedicated direct communication channel with the school for this application.

• Messages sent through chat appear in the school's Edvisor platform.
• School replies appear in the application chat box.
• All messages stored in one place.

Why use the chat box instead of external email:

• Centralized record for the application.
• Both sides have complete history.
• Reduces confusion and lost information.

If the school doesn't respond through the chat, encourage them to. Mutual usage maximizes the system's value.

Documents

Four documents common to all applications:

• Signed agreement.
• Gross invoice.
• Net invoice.
• Letter of Acceptance (LoA).

File Sharing

Share and receive any additional documents specific to this application beyond the four standard ones.

Information sections

When an application is opened, three main information sections appear.

Student Information

All student fields configured in the application form (see How to edit the application form).

Application Information

Divided into:

• Program Information. Course the student is applying to, plus start date, duration, and intensity.
• Accommodation Information. Selected accommodation type, room type, bathroom type, meals per day, start and end dates.

If the agency or student didn't select accommodation, or no accommodation is available, this section appears empty.

Documents Management

Documents uploaded and managed within an application.

Document types

Update notifications

The Edvisor system notifies the school of any application updates by the agency:

• New documents attached.
• Modifications to start date or duration.
• New messages in live chat.

Notifications can be filtered (see How to configure application notifications).

Why upload documents in Edvisor

Keeps all application records in one place for both school and agency. Both parties can access at any time.

Application statuses

Four statuses track an application's progress.

Status flow

When to update

• Pending → Processing. As soon as the school opens the application. This signals to the agency that work has begun, even if information is missing or pending.
• Processing → Accepted. After uploading Net/Gross invoice and Letter of Acceptance.
• Processing → Declined. If the student cancels for any reason (preserves the record).

Pro tip

In an Edvisor survey, 3,000+ agents reported that processing applications in less than 48 hours is extremely important. Schools with the fastest processing times are highly valued.