How to configure application notifications

Last updated: October 30, 2026

Choose which booking notifications you get under Notifications › Admissions: only bookings assigned to you, also unassigned bookings, or all bookings you can access. Each option includes the one before it. The filters by nationality, agency and campus still apply.

Get email notifications for new applications and customize them with filters.

Choose your admissions notifications

Go to Notifications › Admissions and pick one of three options. Each one includes the one before it:

  1. Only bookings assigned to you.

  2. Also notify me of activity on unassigned bookings. You get every new application, plus activity on it until someone takes ownership. This is the recommended option for most admissions team members.

  3. Notify me of activity on all bookings I can access. You miss nothing, but you also get every file, message and status change on every booking at the campus, including bookings your colleagues own. This suits an admissions lead or a shared admissions inbox. It is only offered to users who can see all school bookings.

How default owners change who is notified

If a campus has a default admissions owner (see Booking owners and default assignments), new bookings arrive already assigned. Team members on "unassigned" then no longer get new applications for that campus. Only the owner and anyone on "all" do.

So for each campus, either:

  • set a default owner, and have anyone else who wants to see new applications choose "all", or

  • leave the default owner empty and keep your team on "unassigned".

Avoid this: a campus with no default owner where nobody has "unassigned" or "all" selected. New applications for that campus would reach no one.

Available filters

Open Customize next to the new-application option. Three filter types, all combinable:

  • By student nationality. Only notify for students from specific countries.

  • By agency. Only notify for applications from specific agencies.

  • By campus. Only notify for applications to specific campuses (multi-campus schools only).

Combining filters

Filters are not exclusive. Combine all three for very targeted notifications.

Example. A user could receive notifications only for new students from Brazil sent by Edvisor Test Agency to the Test School Vancouver campus.

Per-user setting

Notifications are configured per user. Each team member sets their own options and filters.