EdWallet payment tips for credit card payers

Last updated: October 9, 2026

Guidance to reduce credit card payment failures.

Card requirements

  • Use a personal card.

  • Don't use prepaid cards. Check with the card provider if unsure.

  • Use an updated 3D Secure verification code if restrictions apply.

Browser and device

  • If on Apple device and a payment fails, switch to Windows + Google Chrome.

  • Clear browser history and cache.

  • Use the latest browser version.

  • Don't use VPN or AdBlocker during payment.

Card country

When selecting the country during payment, match the country of origin of the card.