EdWallet payment tips for credit card payers

Guidance to reduce credit card payment failures.

Card requirements

• Use a personal card.
• Don't use prepaid cards. Check with the card provider if unsure.
• Use an updated 3D Secure verification code if restrictions apply.

Browser and device

• If on Apple device and a payment fails, switch to Windows + Google Chrome.
• Clear browser history and cache.
• Use the latest browser version.
• Don't use VPN or AdBlocker during payment.

Card country

When selecting the country during payment, match the country of origin of the card.