How to modify an insurance booking
Last updated: May 6, 2026
Modify insurance booking: open confirmed booking > Request an amendment (top right) > choose reason (Extension/Reduction/Change Start Date/Student Information/Other) > fill form. Status: Sent > Processing > Issued. One amendment at a time. Outstanding payment may need card before submitting.
Request amendments to confirmed insurance bookings.
Prerequisite
The booking must have Confirmed status. The Request an amendment button only appears for confirmed bookings.
Steps
- Go to Bookings > Insurance.
- Open the confirmed booking.
- Click Request an amendment in the top right.
- Choose an amendment reason.
- Fill out the amendment form with required details.
- Include any supporting documents or notes.
- Click Request Change.
Amendment reasons
Smart warnings
The system provides real-time warnings if an amendment can't be processed, with error details to help fix issues before submission.
Track amendment status
Limitations
- Only one amendment request can be open at a time per booking.
- If outstanding payment is required (e.g. extension), credit card details may be required before submission.