How to register student payments correctly

Last updated: October 9, 2026

Guidance for students paying through an EdWallet payment request — to avoid delays and rejections.

Filling out the payment form

  • Double-check reference number and Payer details for typos, extra spaces, or symbols.

  • Use a fast, secure network connection.

  • For card payments: don't refresh or reload the page during submission — it disrupts the connection.

  • Save the payment page URL as a reference. Helps resolve disputes or delays much faster.

Bank transfer payments

  • Register the payment as soon as possible.

  • Have the proof of payment document ready to upload.

  • Speed of registration is the largest factor in processing times.

Country restrictions

  • Student payments can only be made from the same country as the student's residence (home address).

Proof of payment requirements

  • High-resolution and clearly readable.

  • Must show: account info, transaction date, identification numbers.

  • Optionally include CURP, CLABE, Tax ID, or similar tax/ID documents if requested.

Critical rules

  • Upload proof only to the link matching the payment request. Mismatching causes significant delays.

  • Don't send money without a payment registration link. It will fail compliance.

  • Send a copy of proof to the agency or Edvisor representative as an extra precaution.

Payments by a company on behalf of a student

Provide:

  • Full business name and country of incorporation.

  • Official business registration document (ownership confirmation).

  • Supporting document: email, sponsorship letter, contract, or agreement.

Support

payments@edvisor.io for questions or delays.