Student Insurance Finder - FAQs

Answers to Frequently Asked Questions about Student Insurance Finder.

How can I request a Student Insurance Finder landing page for my company?

Simply schedule a call with your Account Manager who will be able to guide you through the quick and easy onboarding process with which you can get started creating your company’s unique Student Insurance Finder landing page.

What is the cost of working with Student Insurance Finder?

There are no subscriptions recurring charges when working with Student Insurance Finder. Edvisor partners simply need to pay a one-time 500 USD setup fee with which the Edvisor team will begin creating your personalized landing page. This is a one-time cost.  

Can I incorporate Student Insurance Finder into my website? 

Yes. Edvisor will give you a personalized URL that you can easily incorporate into your website to ensure that you are directing traffic towards the right place for students who want to purchase insurance.

Will the landing page be specific to my organization?

Edvisor will create a landing page that is unique to your organization and your branding. This will include your company logo and colour scheme as well as the insurance providers at the sales price that you determine. 

Can I choose the insurance products I want to work with?

You can choose from Edvisor’s global insurance partners and only the products that you select will be visible to students purchasing in your organization’s landing page. 

How can I establish the sales price of my insurance policies?

When creating the landing page for your organization, you will determine the sales price at which the insurance products of your choosing will be purchased. 

How can the students pay for their policies via Student Insurance Finder?

Student Insurance Finder accepts payments via credit and debit card. Please note that American Express is not accepted at this moment.  

Who will be responsible for the insurance policies that my students purchase through Student Insurance Finder? 

Any policy that your students purchase represents a direct agreement between them (the customer) and the insurance provider. In no moment will your company or Edvisor be responsible for the insurance purchased by your student. 

Edvisor is not a provider of international insurance. We simply facilitate our partner companies in working together with world class insurance providers. 

Will I be notified when a student books on my company’s Student Insurance Finder landing page?

Student Insurance Finder is designed to keep you as updated as possible on the activity that you are receiving through your landing page. This being the case, you will receive email notifications of the following actions: 

  1. When a student completes their purchase paying for their policy. 
  2. When Edvisor processes your student’s request confirming that the policy has been processed (this will happen within 1 hour of the purchase). 
  3. When a student selects a product but their card is denied or they cancel the process.

How can I find and track all my purchased policies on Student Insurance Finder?

For every booking processed through your Student Insurance Finder landing page you will be notified via email. This provides a clear tracking of your purchased policies in your email inbox. 

Furthermore, for each $500 in commission received from insurance bookings per month, Edvisor will provide an overview of your monthly performance when we contact you to process your commission payment (see below).

How will I receive my commission for the bookings purchased on Student Insurance Finder?

As soon as your total number of bookings processed through Student Insurance Finder exceeds 10, Edvisor will contact you at the end of the month to process your commission payment. 

Should you receive 10+ bookings on a monthly basis, your commission will be paid monthly. 

Should you prefer to receive your commission on a quarterly basis, please advise your Account Manager and this can be arranged. 

How to proceed in the case that my student needs to cancel? Will they receive a refund? 

As is standard practice in Edvisor’s Insurance Marketplace, cancellation requests should be raised via an email to suppport@edvisor.io. Edvisor’s Customer Support Team will then contact you indicating the requirements to confirm the cancellation and, if necessary, raise the refund request. 

The refund policies for Student Insurance Finder are the same as those for Edvisor’s Insurance Marketplace. Please review our Insurance Marketplace Refund Policies for more details. Any refund request must include the reason for cancellation and all necessary documentation as requested by the respective provider. 

How to proceed in the case that my student needs to change the duration of their policy?

Should your student need to change the duration of their policy, please complete the Insurance Change Request Form. In case that the price is affected, Edvisor’s Support Team will help in either processing payment for the additional amount or refunding the surplus paid.