How to change or reset your password
Last updated: July 27, 2026
Change your password while logged in: user icon → Settings → Personal → Password section → new password twice + current password → Save. Reset when locked out: Forgot your password? on the login page → enter your email → follow the reset link → create a new password → log in. You need your current password to change it, and access to your account email to reset it.
Two paths: while logged in (change), or locked out (reset).
Before you start
- To change your password, you need to know your current password.
- To reset it, you need access to the email address on your account.
Change your password (logged in)
- Click the user icon (your initials) in the top right.
- Click Settings and open the Personal tab.
- Scroll to the Password section.
- Enter the new password under New Password.
- Confirm it by typing it again under Confirm New Password.
- Enter your Current Password.
- Click Save.
Reset your password (locked out)
- Click Forgot your password? on the login page.
- Enter the email address on your account.
- Click Send.
- Check your email for the reset link.
- Follow the link to create a new password.
- Return to the login page and log in.
Tips and common issues
- Use a unique password that you do not reuse on other services.
- Update your password periodically for security.
- If the reset email does not arrive, check your spam folder and confirm you used the correct email address.