How to change or reset your password

Last updated: July 27, 2026

Change your password while logged in: user icon → Settings → Personal → Password section → new password twice + current password → Save. Reset when locked out: Forgot your password? on the login page → enter your email → follow the reset link → create a new password → log in. You need your current password to change it, and access to your account email to reset it.

Two paths: while logged in (change), or locked out (reset).

Before you start

  • To change your password, you need to know your current password.
  • To reset it, you need access to the email address on your account.

Change your password (logged in)

  1. Click the user icon (your initials) in the top right.
  2. Click Settings and open the Personal tab.
  3. Scroll to the Password section.
  4. Enter the new password under New Password.
  5. Confirm it by typing it again under Confirm New Password.
  6. Enter your Current Password.
  7. Click Save.

Reset your password (locked out)

  1. Click Forgot your password? on the login page.
  2. Enter the email address on your account.
  3. Click Send.
  4. Check your email for the reset link.
  5. Follow the link to create a new password.
  6. Return to the login page and log in.

Tips and common issues

  • Use a unique password that you do not reuse on other services.
  • Update your password periodically for security.
  • If the reset email does not arrive, check your spam folder and confirm you used the correct email address.

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